BASIC PACKAGE
For individuals, startups, and small offices.
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Networking & IT Support
- - Basic LAN/Wi-Fi setup (up to 5 users)
- - Remote helpdesk (Mon�Fri, 8 AM � 5 PM)
- - Monthly preventive maintenance
- - IT asset tracking (basic list)
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Cybersecurity & Data
- - Antivirus setup & updates
- - Monthly security scans
- - Basic usage data report
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IT Consultancy
- - One quarterly IT health check
- - Email & device setup guidance
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Gadgets & Machinery Support
- - Access to catalog of available gadgets
- - Advisory on affordable IT equipment
- - Optional purchase arrangement (on request)
PREMIUM PACKAGE
For growing SMEs, NGOs, and mid-sized offices.
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Includes Everything in Basic, plus
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Networking & IT Support
- - Advanced network optimization
- - Support up to 20 devices
- - Onsite visits twice a month
- - Software & hardware troubleshooting
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Cybersecurity & Data
- - Security audits & access control setup
- - Strategic data reporting (trends, usage)
- - Threat prevention recommendations
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IT Consultancy
- - Monthly sessions with IT advisor
- - Infrastructure audits & upgrade plans
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Gadgets & Machinery Supply
- - Priority access to new tech
- - Exclusive discounts (up to 5%)
- - Full procurement handling
- - Equipment installation support
CORPORATE PACKAGE
For institutions, government offices, and enterprises.
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Includes Everything in Premium, plus
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Networking & IT Support
- - Full network design (multiple departments/buildings)
- - Unlimited device support
- - Weekly onsite engineer support
- - 24/7 helpdesk with SLA agreement
- - Business continuity & disaster recovery planning
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Cybersecurity & Data
- - Real-time threat detection system
- - Quarterly penetration testing
- - Cyber policy development
- - Advanced data mining with visual dashboards
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Strategic IT Consultancy
- - Dedicated CTO-level consultant
- - Full IT transformation & budget planning
- - Procurement advisory & board reports
- - Staff tech training sessions
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Gadgets & Machinery Supply
- - Bulk supply of enterprise IT equipment
- - Full lifecycle procurement (needs analysis ? sourcing ? delivery ? installation)
- - VIP Discounts (up to 10%)
- - 1-year priority servicing on supplied equipment
